Privacy Policy

Last Updated: July 2026

At Uvanoo Ltd (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Who We Are

Uvanoo Ltd provides professional property management, hospitality management, facilities management and consultancy services throughout the United Kingdom.

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@freketegroup.com

 

Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Company name
  • Email address
  • Telephone number
  • Property or business information
  • Any information you provide through our enquiry forms

Technical Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Referral source
  • Cookies and usage data

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide our services
  • Prepare proposals and quotations
  • Communicate regarding projects
  • Improve our website and services
  • Send relevant business updates (where consent has been given)
  • Meet legal and regulatory obligations
  • Prevent fraud and maintain website security

Legal Basis for Processing

We process personal information under one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

  • Professional advisers
  • IT and website service providers
  • Cloud hosting providers
  • Contractors engaged on projects
  • Regulatory authorities where legally required

All third parties are required to keep your information secure and confidential.

 

Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect your information, no internet transmission is completely secure.

 

Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

When information is no longer required, it is securely deleted or anonymised.

 

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Understand website usage
  • Improve website performance
  • Remember your preferences
  • Analyse visitor behaviour

You can manage or disable cookies through your browser settings.

 

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided above.

 

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

 

Marketing Communications

If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time using the link provided in our emails or by contacting us directly.

We will only send marketing communications where we have your consent or another lawful basis to do so.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business operations or website functionality.

The latest version will always be published on this page.

 

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Uvanoo Ltd
Email: info@freketegroup.com